Privacy policy

Scope of Application

This policy applies to users visiting reboshoes.shop and making purchases, detailing how we collect, use, and share personal information.

I. Personal Information We Collect

  1. Device Information (Automatically Collected)
    When you visit the site, we automatically gather:
    • Device Parameters: Browser type, IP address, time zone, device model, and OS.
    • Browsing Behavior: Visited pages, search keywords, referral sources, session duration, and interactions.
    • Technical Data: Anonymous identifiers via cookies, log files, and web beacons.
    Cookie Details:
    • Functional Cookies: Remember preferences (e.g., size selections).
    • Analytical Cookies: Optimize site experience (e.g., heatmap analysis).
    • Advertising Cookies: Deliver relevant product recommendations (disable at http://www.allaboutcookies.org).
  2. Order Information (Provided by You)
    When placing an order, provide: name, billing/shipping addresses, payment details, email, and phone number for order processing and after-sales communication.

II. How We Use Your Information

  1. Order-Related Purposes:
    • Process payments, arrange shipping, and send order confirmations/invoices.
    • Screen for potential risks (e.g., unusual addresses or payment patterns).
  2. User Experience Enhancement:
    • Analyze browsing habits via Google Analytics (learn more: https://www.google.com/privacy).
    • Optimize product displays (e.g., recommend similar vest styles based on history).
  3. Personalized Services:
    • Notify about new arrivals (e.g., summer vest collections) and discounts (e.g., spend-based promotions).
    • Deliver targeted ads (e.g., promote sports vests after related searches).

III. Information Sharing

  1. Third-Party Partners:
    • Logistics Providers (UPS/USPS): For order delivery.
    • Payment Platforms (PayPal/Visa): To process transactions.
    • Analytics Tools (Google Analytics): Anonymized data only.
  2. Legal & Security Needs:
    • Comply with court orders or regulatory requests.
    • Protect intellectual property or user rights (e.g., prevent fraudulent orders).

V. Your Rights (EU Users)

  1. Data Control:
    • Access: Request a copy of your stored personal information.
    • Correct: Update errors (e.g., address changes).
    • Delete: Request order information removal (where legally permitted).
  2. Data Transfers:
    Information may be sent to the U.S. or Canada, protected by encryption (e.g., SSL).

VI. Data Retention

  • Order Information: Stored for 2 years post-completion (for 售后 inquiries).
  • Browsing Data: Anonymized and retained for 6 months (trend analysis).
  • Request early deletion of personal information at any time.

VII. Minors' Protection

The site is not intended for users under 18. We will delete information if a minor registers.

VIII. Policy Updates & Contact

  • Updates: Changes will be posted on the site; continued use confirms acceptance.
  • Contact Us:
    • Email: Support@reboshoes.shop (subject: "Privacy Inquiry").
    • Phone: +1 505 860 9822 (Mon–Fri 9:00–18:00 EST).